Browse through some frequently asked questions
If you can’t find your answer here, please contact us.
Why choose Wag Awhile?
- Low pet to staff ratio which is monitored throughout the day
- Registered veterinary technician on site
- Veterinary assistants on staff
- One stop shopping
- Outdoor play area
- Specially designed flooring
- Large glass front boarding suites with webcams
- Birthday Pawty’s
- Daily activity programs that change regularly
What vaccines are required for my dog to attend daycare or boarding?
We require your dog be current on his/her vaccinations for Rabies, DHPP and Bordetella (kennel cough).
A negative fecal test is required before daycare or boarding admission to ensure the safety of your dog and those in play at Wag Awhile. This test must be negative once every 12 months.
Please provide us with your dog’s current certificate and fecal test result each time you have been to the veterinarian.
When my dog comes for boarding, what should I bring?
Please bring your dog’s food so that he/she stays on the same diet while they are with us. This avoids any upset tummies. If your dog has a bed at home feel free to bring that as well. Having something with the smells of home can make dogs feel more comfortable in their new surroundings.
How will I know if my dog is ok with cage free play?
We offer a complimentary first day to see how your dog does in a cage free setting. Our assessment takes into account many components including how he/she reacts to our team, other dogs of various size and temperaments, food, toys, etc. We will review his/her report at the end of the day with you and answer any questions you may have.
Do you have large and small dog areas?
Wag Awhile separates dogs based on safety and temperament. Size can be a factor in this decision however many small dogs actually enjoy the company of larger dogs too.
We have 3 indoor play areas plus an outdoor area as well.
We will find your dog the most suitable play area with lots of canine friends to play with.
Do you do anything special if my dog comes to daycare on his/her birthday?
Wag Awhile offers 3 different birthday party packages. Ask any of our team for more information.
My dog has some mobility issues; can you accommodate special needs dogs?
Absolutely. “Cari’s Comfort Care” room was designed with rubber flooring and orthopaedic beds. We have belly harnesses to assist us with getting your pooch outside with ease and proper support. Our team has a Registered Veterinary Technician and several Veterinary Assistants on staff as well.
We are confident in giving medications including insulin as required.
My dog has separation anxiety, are you willing to take dogs with high anxiety?
We have several dogs that come to Wag Awhile with separation anxiety. Some join us for daycare as they are better with people than being at home alone. For dogs with significant separation anxiety when they are away from their families we use an “Adaptil” diffuser in several of our rooms or the “Adaptil Spray” in our boarding suites for those staying overnight.
“Adaptil” is a dog appeasing pheromone that helps dogs keep calm and comforts them in new or stressful situations. www.adaptil.ca
Do you offer a discount for multi-dog household?
Wag Awhile offers 25% off for the second or additional dog in the same household. This discount applies to daycare and boarding.
What do I bring each day to daycare?
- Please bring a small meal, as dogs that are very active get quite hungry. They are offered their lunch just before naptime.
- Ensure your dog is wearing a quick release collar. Ask any team member if you have any questions.
Do you need to book an appointment for daycare?
Yes. Wag Awhile prides itself on keeping low staff to dog ratios. In order to do this we need to ensure we know how many dogs will be attending daycare each day.